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General sales and delivery terms

Price List 24L/€

PRICES VAT EXCLUDED 5. WARRANTY FOR PRODUCT COMPLIANCE
Sizes in cm
5.1 INDA S.p.a. guarantees its products for 24 months from the date of
1. VALIDITY AND MODIFICATION RIGHT delivery according to the European directives. The warranty exclusively
covers manufacturing irregularities or material defects. Aesthetic or
1.1 Any contract subscribed by INDA S.p.a. for the sales of its products functional defects must be communicated in writing to INDA S.p.a.
mentioned on the price list (hereinafter the “Products” and each only and exclusively before installation, enclosing purchase and
of them the “Product”) to any costumer (hereafter referred to as product documents.
“Buyer”) will be subject to the present general sales conditions. 5.2 INDA S.p.a. warranty will be exclusively valid for the repair or the
In case of discrepancy between what is provided in these sales replacement of defective elements: no other purchaser claims shall
conditions and as stipulated in special agreements between be considered, absolutely excluding any derived discomfort, burden or
INDA S.p.a. and the Buyer, shall prevail as provided in these specific accessory cost. The claimed non-compliance must be recognized by
agreements. INDA S.p.a. authorized technical personnel.
1.2 INDA S.p.a. reserve the right to change and/or modify the present 5.3 INDA S.p.a. warranty lapses automatically in following cases:
general sales conditions as well as the price list. - If defect has reference to transport;
- Tempered glass parts breakages;
- If installation isn’t performed following in detail INDA S.p.a.
2. FEATURES OF THE PRODUCTS instruction;
- If functioning defect is due to unauthorized technical intervention on
2.1 In each single sales contract stipulated by INDA S.p.a., product;
the information regarding the Products and their use, shall be binding - If defective functioning is due to the normal product usury, or to the
for both parties, unless otherwise provided for in the single contact. purchaser negligence or carelessness following product indication;
2.2 Any information or data on the characteristics and/or specific - If defect is due to the use of acid based or abrasive detergents,
technical information about the Products contained in the price list or cleaning products not suitable for glass, anodized, lacquered
are indicative and not binding. or varnished surfaces. Use of INDA S.p.a.cleaning products is
The Products are made with different materials: INDA S.p.a. reserves suggested;
the right to make all the changes to the Product that, without altering - If defective functioning is due to a “force majeur” reason;
the essential characteristics and packaging, may be necessary - Purchaser manumission of the product.
and/or appropriated. 5.4 INDA S.p.a. declines any responsibility for possible people, animals
or goods damage due to installation or adjustments errors, imperfect
use or no observance of all prescriptions indicated in product
3. PRICE AND PAYMENT TERMS enclosed documents
5.5 INDA S.p.a. reserves the full right to technically and aesthetically
3.1 Where not been agreed upon a special agreement between INDA S.p.a. modify the product at anytime and without previous notice, including
and the Buyer about the Product’s price, will be applied for each changes in volume and weight.
Product the related price list valid at the moment of the contract
conclusion.
The prices for the sale of the products listed in the price list 6. SHIPMENT AND PRODUCTS RETURN
are Ex Works or Ex central warehouse INDA S.p.a., VAT and any other
fee or tax excluded. 6.1 Deliveries must be immediately inspected, in case of wrong items,
3.2 If the Buyer fails to make payment of the due amount within the fixed and/or shortages, and/or any defect, have to be reported to the
terms, INDA S.p.a. will, at its discretion and without notice, suspend forwarder which is the only responsible for it. It is in the right of the
the delivery of not yet consigned Products and/or cancel further receiver and the duty of the forwarder to control the delivery (without
deliveries. opening the package). A formal making specific notification on the
After payment receipt, the delivery time of the pending orders delivery notes, the generic written phrase “subject to inspection” is
will be re-calculated, with effect from payment, according not sufficient.
to the production terms indicated in the price list. 6.2 Hidden damage: if on delivery, the goods display obvious packaging
Payments for Products already delivered will not be subject defects, they can be withdrawn, but the receiver is obliged to note the
to completion of the order. defects on the PoD marking them with “SUBJECT TO INSPECTION”
3.3 Without prejudice for further countermeasures allowed by the law and specifying reason why, as preview by the European norms in
or by the present sales conditions, and safeguarding the right use. In case of proven breakages, the receiver must communicate
of compensation for damages, INDA S.p.a. reserves the right to apply it in written with a registered letter to INDA S.p.a. and copy to the
taxes on arrears upon late payments calculated from the date forwarder in within 7 days from the reception of the goods.
in which the payment right has matured, in implementation of EU 6.3 Verified damage: in case of evident damage verified by the receiver
Directive 2000/35/CE, without need of any formal notice. and the forwarder, the damage evidence must be duly marked on PoD,
3.4 The agreed price, unless otherwise stated, remains the same until indicating very clearly the quantity and the damaged products codes,
the delivery date specified in the order confirmation. verifying if the damage type is occurred on the internal or external
If, on request of the Buyer or for reasons not attributable side. A further copy of PoD must be sent to INDA S.p.a. customer
to INDA S.p.a., the delivery date is postponed, INDA S.p.a. reserves service that, successively will arrange the possible replacement upon
the right to revise the price applying to the Buyer increases reception of the damaged goods.
and/or any storage costs in the meantime intervened. 6.4 Unlike what is clearly specified on the paragraphs 6.2 and 6.3,
INDA S.p.a. will not recognized any refund for the verified damage
or breakage.
4. ORDER ACEPTANCE 6.5 Any Item can be returned without INDA S.p.a.written permission.
Authorized returns must be sent to our warehouse with transport
4.1 Orders will be considered valid only if made in writing and received fees paid, using INDA S.p.a. authorized forwarder, indicating the
by INDA S.p.a., via fax or e-mail at the addresses communicated communicated reference number. The reference number must be
by INDA S.p.a.. absolutely reported on PoD. Returns must be perfectly packaged.
4.2 No contract will be concluded between INDA S.p.a. and the Buyer until After INDA S.p.a.control and in case of verified purchaser’s neglect,
the Buyer’s order is accepted by INDA S.p.a. in written form, through the returned good will be charged of an amount equal to recover
an order confirmation delivered to the attention of the Buyer. general expenses and any possible restoration costs .
4.3 Order and/or amendments to orders shall be announced/confirmed
by the Buyer in writing, by fax or via e-mail.
4.4 For orders with an amount lower than € 200,00 (excluding VAT) will be 7. PRODUCTS DELIVERY TERMS
request an additional charge of € 30,00 (excluding VAT).
4.5 INDA S.p.a. reserves the right to evaluate the feasibility of Products 7.1 The Products shipment date indicated on the order confirmation
on specific request by the Buyer, to establish prices, terms and mode is always indicative and not binding, unless otherwise agreed
of delivery. in writing.
4.6 We do not accept cancellations of orders for Products dedicated 7.2 Where INDA S.p.a. forecasts to be unable to ship Products
or made on specific request of the Buyer. by the agreed date of delivery, shall give notice to the Buyer indicating,
where possible, the new foreseen date of dispatch.